Last updated: September 1, 2024
By clicking “I Agree,” checking any box to signify your acceptance, using any acceptance protocol presented through the service, or otherwise affirmatively accepting these Terms of Service, you acknowledge that you have read, accepted, and agree to be bound by these Terms. If you do not agree to these Terms, you are not permitted to create an account or use the ROYCE RX Service. You hereby grant authority to any party who accepts these Terms and Conditions on your behalf.
This User Agreement contains a mandatory arbitration provision. Unless you timely opt out, you agree that disputes between you and us, or you and medical groups or providers, arising from or related to these Terms or the service will be resolved by binding, individual arbitration. You waive your rights to a jury trial and to participate in a class action or class-wide arbitration.
Introduction: ROYCE RX™ and its subsidiaries ("ROYCE RX," "we," or "us") own and operate the website www.roycerx.com. By accessing or using any part of ROYCE RX services, which include affiliated medical entities, you agree to be bound by this Agreement.
Acceptance of the Terms: Your use of ROYCE RX services is subject to this Agreement. If you do not agree, you are strictly prohibited from using the service. ROYCE RX reserves the right to modify this Agreement at any time.
Our Relationship with You: These Terms apply to your use of any ROYCE RX service for which you are enrolled or have scheduled a consultation. This includes access to licensed medical providers via a HIPAA-secure platform. Providers may offer diagnoses and prescribe medication, including compounded medications.
Membership: Upon signing up, you will be enrolled as a "Basic Member" and have access to services such as customer support, pharmacy coordination, and more. If prescribed, medications may be fulfilled by licensed pharmacies. You agree and understand that your prescriptions may be transferred between pharmacies
Independent Medical Judgment: ROYCE RX does not practice medicine. Healthcare providers offering services are independent professionals. ROYCE RX is not responsible for any healthcare service provided by these providers.
Pharmacy Services: You understand that ROYCE RX is not a pharmacy. Any relationship with pharmacies through ROYCE RX services is governed by these Terms.
Electronic Communications: By enrolling in ROYCE RX, you agree to receive communications electronically. It is your responsibility to monitor and respond to these messages.
Laboratory Products and Services: Laboratory services offered through ROYCE RX require a valid prescription. These services are considered “Third-Party Goods and Services".
Third-Party Goods and Services: Your interactions with third-party providers, including payment and delivery of goods or services, are solely between you and the third party
Modification and Termination of Rights: ROYCE RX reserves the right to modify, suspend, or terminate any services or user access at any time
Eligibility: You must be at least 18 years old and reside in the U.S. to use ROYCE RX services.
Payments: You are responsible for all fees for services provided through ROYCE RX, including those charged by medical providers and pharmacies. ROYCE RX does not accept insurance.
Subscription Products and Services: Certain ROYCE RX products require subscription payments. Your payment method will be automatically charged at regular intervals unless you cancel.
Cancellations and Refunds: If you cancel your membership within 30 days, you are eligible for a refund. Cancellations made after 30 days will not receive refunds but will retain access to services for the remaining period.
Prescription Products: Prescription products offered through ROYCE RX require a valid prescription. You have the option to have your prescription filled by a pharmacy of your choice.
Privacy: ROYCE RX is committed to protecting your privacy. Please review our Privacy Policy for details on how your information is collected and used.
Intellectual Property: All materials available through ROYCE RX services are for personal use only. Unauthorized commercial use is prohibited.
Third-Party Links and Websites: ROYCE RX is not responsible for the content or services provided by third-party websites linked through our platform.
Disclaimer of Warranties: The service is provided on an “as is” basis. ROYCE RX makes no warranties regarding the accuracy or reliability of the service.
Limitation of Liability: ROYCE RX is not liable for any damages arising from your use of the service, including any personal injury or loss of data.
Governing Law, Dispute Resolution, and Arbitration: This Agreement is governed by the laws of the State of Delaware. Any disputes will be resolved through binding arbitration. You waive the right to participate in class actions.
Contact Information: For any questions or concerns, please contact us at ask@roycerx.com
Compounded by Progress Pharmacy, Precision Compounding Pharmacy and MD Intergrations
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ROYCE RX™ works with independent physicians and practitioners. ROYCE RX does not provide direct medical or pharmacy services, and payment does not guarantee a prescription. Medical services are provided by independent providers. This website is for informational purposes and is not a substitute for professional medical advice. For any health concerns, please consult your doctor.