Privacy Policy

(DBA: ROYCE RX™)

Last updated: September 1, 2024

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES, OUR WEBSITE, OR OUR MOBILE APPLICATIONS.

IMPORTANT NOTE -Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

I. Introduction

This Privacy Policy (the “Privacy Policy”) describes the types of information ROYCE RX and its affiliates, including certain affiliated professional entities (collectively, “ROYCE RX,” “we,” “our,” or “us”) may collect from you or that you may provide when you use the ROYCERX.com website (“website”), our iOS mobile application (“iOS mobile app”), or our mobile web application that includes our Android mobile application (“mobile web app”) (collectively, the “Platform”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time and your continued use of the Platform after we make changes is deemed acceptance of those changes, so please check this Privacy Policy periodically for updates.

This Privacy Policy does not apply to information collected by any third-party, including through any application or content (including advertising) that may link to, be embedded on, or otherwise accessible from or on the Platform. You may also be subject to different privacy policies or terms of service for other websites or applications.

ROYCE RX is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of your personal information.

II. Information We Collect About You and How It’s Collected

We collect several types of information from and about users of our Platform, including:

  • - Personally identifiable information (such as name, mailing address, email, phone number, and billing information).
  • - Health-related information (such as clinical history and condition).
  • - Information about your Internet connection, device, and usage.
  • - Information from third parties such as healthcare providers, analytics platforms, and social media accounts used for sign-in.

We collect this information directly from you when you provide it to us, automatically as you navigate the Platform, and from third parties such as physicians, pharmacies, and analytics providers.

III. How We Use Your Information

We may use the information we collect, including Personal Information, for purposes such as:

  • - Providing you with healthcare services.
  • - Processing payments and managing your account.
  • - Improving our Platform and delivering personalized experiences.
  • - Communicating with you regarding your healthcare, account, or other inquiries.
  • - Ensuring security and preventing fraud.
IV. Disclosure of Your Information

We may disclose Personal Information:

  • - To healthcare providers, including physicians and pharmacies.
  • - To service providers who assist in running our Platform.
  • - For legal compliance or as required by law.
V. Options for Controlling Your Information

You have several options regarding how we use and disclose your information, such as opting out of cookies or promotional communications.

VI. Data Security

We take reasonable steps to protect your Personal Information, but no method of transmission or storage is completely secure.

VII. Third-Party Platforms

Our Platform may contain links to third-party websites. ROYCE RX is not responsible for the privacy practices of third-party sites.

VIII. No Services to Minors

ROYCE RX does not knowingly provide services to individuals under the age of 18.

IX. California Resident Privacy Rights

California residents have additional rights under the CCPA, such as the right to know, delete, and opt out of the sale of their Personal Information.

X. Revisions to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. Please review it periodically for updates.

XI. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:
Privacy Officer

privacy@roycerx.com